Class Schedule Redesign

Story

Students complained that searching for classes was a very painful experience. The search function was not intuitive. It was downright clunky. With the old process, a student typically finds the classes he or she needs or wants, writes down the information, and then logs into the system only to go hunt down the classes again to register.

We set out to simplify and enhance the scheduling process. First, we asked students what bothered them most about the experience of registering for classes. Next, we asked the students how they would like to use the system. After collecting options and requested features, we began to wireframe the process.

After walking through the process many times and accounting for the all the different possible scenarios, we came up with a new and vastly improved class scheduling tool. Our user tests showed that the students were delighted to use the redesigned class scheduling service. The search function works much smoother and the student would be able to visually plan out their schedule. This solved multiple problems as students see possible conflicts in scheduling and they can save classes and register without the hassle of leaving the system to hunt down the information again.